Martha’s Village and Kitchen is currently hiring for the following positions.
For all questions about employment opportunities, please contact our Human Resources Department at Rhondda at RKerr-Pirbazari@marthasvillage.org.
Volunteer and Outreach Coordinator
Hours: Full-time (flexible to meet agency needs, including evenings, weekends and holidays)
Supervisor: Director of Philanthropy
Job Summary: Supports and adveancs community relations, including program, project and special event development; volunteer recruitment, assignment, orientation, monitoring and recognition within designated program areas. Ensures that all records and statistics are accurately entered and reports produced for management.
Market Education and Experience: Twelve (12) units of college course work in business management or related field and two (2) years’ experience with demonstrated increased levels of responsibility within a volunteer and/or outreach program including working on special events. Application should include specific events and area of responsibility.
Pay Range: $17 to $20 per hour, depending on experience and skills.
- Identify volunteer opportunities within assigned area and perform on-going recruitment, interviews, screening, orientation and placement of volunteers based on program needs, including demands created by seasonal or special events.
- Ability to work effectively with volunteers, including
• Thorough understanding of the organization’s Vision, Mission and CREED.
• Highly developed interpersonal skills and highly effective in working objectively with a diverse group of people.
• Team player willing to accept and promote organizational goals and function with minimal supervision.
• Ability to make decisions based on education preparation and experience, which reflect consistency with organization philosophy, policies and procedures.
- Respond to requests for information and demonstrate timeliness in responding to phone calls and email requests regarding community relations and volunteer opportunities.
- Monitor and evaluate volunteer satisfaction and volunteer performance; maintain program and project outcomes.
- Coordinate volunteer placements and work schedules with management and staff.
- Give tours to volunteers, donors and community groups.
- Develop and coordinate schedule for group volunteer activities, both on and off site; and on-going and special or episodic activities and events (volunteer groups include, but are not limited to service, corporate, church, civic, school and military).
- Provide coverage for other team members as needed; is knowledgeable in all program areas; ability to act as a liaison to community, volunteers and staff.
- Work within Development Team to plan and implement appreciation activities and events for annual Volunteer Appreciation Month in April as well as ongoing recognition activities such as birthday and anniversary cards for volunteers.
- Represent the agency at special recruitment events such as presentations to corporate, community, church, volunteer fairs or civic groups and conduct on-site tours of the facilities
- Ability to travel off-site for speaking engagements.
- Schedule or coordinate the following:
• Groups and/or individuals for agency programs.
• Group service projects for community groups.
• Volunteers for holidays, 3rd party events, special events including the Thanksgiving 5K Run/Walk
- Provide communication to:
• Ensure that others involved in a project or effort are kept informed about developments and plans
• Ensure that important information is shared with supervisor and/or others as appropriate
• Use multiple channels or means to communicate important messages (e.g., memos, newsletters, meetings, electronic mail)
• Ensure that regular, consistent communication takes place.
- Manage data base for volunteers
- Maintain accurate information for volunteer hours in compliance with program policy and procedures in a timely manner
- Prepare routine volunteer reports as scheduled and/or requested.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education and Experience: High School or demonstrated education and experience that would likely provide candidate with skills and knowledge to successfully perform all aspects of position as outlined in this job description including one (1) year direct volunteer experience performing duties and responsibilities as outlined in this job description. Will consider volunteer and community service experience.
Market Education and Experience: Twelve (12) units of college course work in business management or related field and two (2) years’ experience with demonstrated increased levels of responsibility within a volunteer program including working on special events. Application should include specific events and area of responsibility.
Preferred Education and Experience: BA or two (2) years’ experience in volunteer field with responsibility for recruiting, assessment and placing volunteers.
Additional Preferred Skills:
• Proficiency in Microsoft Office (Word, Outlook, Excel, and Publisher) with the ability to learn new applications.
• Proficiency with Data Management Systems and SAAS (eTap and/or other Blackbaud products, online fundraising platforms and software)
• Social Media Skills (Facebook, Instagram, YouTube, Twitter, LinkedIn)
• Knowledge of, or aptitude to learn basic graphic design skills (Photoshop, Canva, etc.)
Language Skills: Ability to read and interpret documents such as policy and procedures manuals, safety rules, and operating and maintenance instructions. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write reports and correspondence. Ability to speak effectively one-on one to clients, groups of clients, customers, and the general public.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, walk and stand for long periods of time (3 hours, up to 6 hours) and walk at a brisk pace for long periods of time (3 hours, up to 6 hours). The employee is frequently required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee must be able to bend repeatedly. The employee must occasionally lift and/or move up to 45 pounds. The employee must be able to climb stairs and walk on uneven surfaces to conduct facility or property tours and special events. Specific vision abilities required by this job include ability to focus. Required to drive including to other properties or facilities for speaking engagements, volunteer fairs, and special events.
Work Environment: The noise level in the work environment is usually moderate with a high level of activity. The employee must have the ability to work in shared office space.
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.