Houshang Aria has been in the United States for four years. He is original to Iran and has difficulties speaking and reading English. Houshang native language is Persian and is learning English as he lives in the States. Houshang first came into our office, located in Desert Hot Springs, CA in the Family Resource Center, on February 18, 2022. Houshang came in because he needed help with forms and letters to In Home Services Support (IHSS). Houshang explained the issue with IHSS to case manager, and case manager was able to help Houshang with forms and letters, and the understanding of them. A week later, Houshang said his forms with IHSS were received and his issue was resolved. Houshang said he was glad to visit the office, and to have someone assist him. Houshang continues to visit our office for assistance with letter readings and online applications or forms. Case manager also helped Houshang with an application for Cal- Fresh but the application has not been approved or denied. Houshang also used the office for assistance on USCIA requesting forms, and registering.